Privacy Policy
1. Introduction and Data Controller
The entity acting as the primary data controller for your personal information is www.camppacktote.com (referred to herein as “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data in accordance with the statutory requirements of Bulgaria and the European General Data Protection Regulation (GDPR). This privacy notice outlines how we collect, process, and guard your data when you interact with our website or purchase our camping storage boxes.
2. Information We Collect
To facilitate your retail transactions and deliver our physical goods, we collect the following categories of information:
Identity Data: Includes your first name and last name.
Contact Data: Includes your billing address, European delivery address, email address, and telephone number.
Transaction Data: Includes details about the items you have purchased from us and the associated order references.
Financial Data: Includes payment card details necessary to process your transaction.
3. Payment Processing via Stripe
All financial transactions initiated on www.camppacktote.com are processed exclusively by our designated payment processor, Stripe. When you finalise a purchase, your Financial Data is transmitted directly to Stripe for processing. We do not store, retain, or process your complete financial or card credentials on our internal servers. Stripe handles your payment data in accordance with their own regulatory obligations and privacy notices, maintaining the integrity of the financial transaction.
4. How We Use Your Data
We process your personal information strictly for the following operational purposes:
To process and fulfil your order, which includes the internal preparation, packaging, and direct dispatch of camping storage boxes from our facilities to your European destination.
To manage our financial records and process tax-inclusive (Delivered Duty Paid) shipments.
To communicate with you regarding order updates, dispatch notices, or formal enquiries.
To comply with applicable legal and accounting obligations in Bulgaria and Europe.
5. Data Retention Period
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. In compliance with Bulgaria and European commercial laws, we retain basic order information, Transaction Data, and Contact Data for a standard period of six (6) years following the conclusion of your contract with us. Once this statutory period expires, your data will be permanently deleted or anonymised.
6. Data Protection Measures
We implement appropriate administrative and structural measures intended to guard your personal data against unauthorised access, alteration, or disclosure. While we dedicate commercially reasonable efforts to protect your information, no digital transmission protocol or storage system is entirely without risk. Consequently, we cannot offer absolute claims of invulnerability regarding data transmission over the internet.
7. Data Sharing and Third Parties
We share your data only with essential third parties required to fulfil your order. This is strictly limited to:
Stripe, for the purpose of payment processing and transaction settlement.
Designated courier and freight services responsible for the physical delivery of your order to your European address.
We do not sell, trade, or otherwise distribute your personal data to external marketing entities.
8. Your Legal Rights
Under European data protection laws, you possess specific rights regarding your personal data. You have the right to:
Request access to the personal data we hold about you.
Request correction of incomplete or inaccurate data.
Request erasure of your personal data when there is no overriding lawful basis for its continued retention.
Object to or restrict the processing of your data under specific circumstances.
Request the transfer of your data to another entity.
To exercise any of these rights, please direct your correspondence to our official email address. We evaluate all legitimate requests and aim to provide a formal response within 30 natural calendar days.
9. Contact Information
For any formal enquiries regarding this Privacy Policy or your personal data, please contact our administrative team using the following details:
Data Controller: www.camppacktote.com
Brand: camppacktote
Email Address: camping@camppacktote.com
Registered Business Address: 46 Neofit Rilski St., Sredets District, Sofia, Bulgaria